FIGHTING THE VIRUSES While we naturally get worried and anxious about the onslaught by the enemy, it is wiser to strengthen the country’s army to fight back and drive away the enemy (in case of a war). Similarly, although it is natural to get worried and anxious over contracting the Viruses and other diseases (enemy), it is wiser to strengthen our army (Immunity Power of body). We need to strengthen three armies ie. Land, Sea & Air. Similarly, we need to enhance the Immunity Power of our Personality by strengthening three aspects of our Personality ie. Body, Mind / Intellect and Emotions by taking the following actions: 1. IMMUNITY POWER OF BODY: Right food habits, Physical exercises, Adequate Rest and Sleep 2. IMMUNITY POWER OF MIND & INTELLECT: Peaceful mind, Reduction in number of thoughts (by reducing the number of breathings per minute), Meditation, Positive thinking (and positive attitude), Enhancing the knowledge, Right decisions, Keeping the mind active, Mindf
Customer trust and loyalty are essential for building a successful business. And while this may sound obvious, it’s hard to overstate the value of establishing a solid base of long-term customers. That’s because customer retention is much more cost-effective than constant acquisition. In fact, it costs five times more to earn a new customer than it does to keep an existing one 1 . And beyond retention, 83% of customers say they’d recommend a business they trust to others. This means that earning customer trust can not only help you keep your existing customers, but can also help you passively earn new leads and sales through word of mouth 2 . It’s clear, then, that building customer loyalty and trust is a worthy goal for any business. That’s why in this post, we’ll go over six strategies you can use to build long-term relationships with each of your customers. 1. Offer Excellent Customer Service The level of customer service you provide has a major impact on customer